DELOITTE

Continuous improvement

Deloitte uses its talented people to tackle its clients’ most compelling challenges. This strong, diverse yet highly integrated firm is widely considered one of the world’s best places to work.

Never content to rest on their laurels, Deloitte partners wanted to improve interactions with their teams,to better agree goals, explore work methods and build trust.

Top-down training

DeakinCo helped Deloitte design a coaching program to help partners hold productive, authentic conversations and encourage staff to approach them on various work matters.

Partners learned to:

• gain clarity and focus
• manage performance
• identify high-potential staff
• use a common feedback delivery method
• optimise relationships while discussing performance issues.

To honour Deloitte’s organisational culture, DeakinCo carefully aligned all program content to the Deloitte signals. (Recruit and retain the best. Talk straight. Play to win – think globally. Continuously grow and improve. Aim to be famous. Empower and trust. Have fun and celebrate.)

Immediate effects

To date, several dozen Sydney and Melbourne partners have completed the program. Many have commented on the powerful impact it has had on their day-to-day interactions.